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Download Ebook Nincompoopery: Why Your Customers Hate You--and How to Fix It

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Download Ebook Nincompoopery: Why Your Customers Hate You--and How to Fix It

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Nincompoopery: Why Your Customers Hate You--and How to Fix It

Nincompoopery: Why Your Customers Hate You--and How to Fix It


Nincompoopery: Why Your Customers Hate You--and How to Fix It


Download Ebook Nincompoopery: Why Your Customers Hate You--and How to Fix It

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Nincompoopery: Why Your Customers Hate You--and How to Fix It

About the Author

John R. Brandt, CEO and founder of The MPI Group, has devoted more than two decades to studying leadership in effective, purpose-driven organizations. An expert on how companies can adapt themselves to the realities of new markets, new corporate structures, and new customer expectations, Brandt is an accomplished management innovator and an internationally recognized expert on manufacturing and technology. Before founding The MPI Group in 2003, Brandt followed a unique career path combining two decades of experience in marketing, management, and consulting with a passion for journalism that has earned him more than twenty awards for reporting, writing, and editing. He was publisher and editor-in-chief of IndustryWeek (IW) magazine. Additionally, Brandt served as president, publisher, and editorial director of the Chief Executive Group, publisher of Chief Executive, where his leadership transformed the magazine into one of publishing’s most surprising comebacks.

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Product details

Hardcover: 224 pages

Publisher: HarperCollins Leadership (July 16, 2019)

Language: English

ISBN-10: 1400213673

ISBN-13: 978-1400213672

Shipping Weight: 1.7 pounds (View shipping rates and policies)

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Amazon Best Sellers Rank:

#3,186,147 in Books (See Top 100 in Books)

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Nincompoopery: Why Your Customers Hate You--and How to Fix It PDF

Nincompoopery: Why Your Customers Hate You--and How to Fix It PDF
Nincompoopery: Why Your Customers Hate You--and How to Fix It PDF

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